Thai Vietjet, a well-known low-cost airline from Thailand with flights to locations all across Asia-Pacific, has signed a new multi-year deal with Travelport and Res2, a major provider of departure control systems and airport automation based in the Netherlands. According to the deal, the airline will be utilizing iPort DCS (Departure Control System) to manage passenger handling, baggage, boarding, and improve customer experience through iPort’s automation.
We are very enthusiastic about our strategic alliance with Res2 and Travelport. Our airline needs a reliable partner to carry out its growth strategy, and we acknowledge the crucial function that iPort DCS will play in the modernization of our airport operations. According to Woranate Laprabang, CEO of Thai Vietjet, “We are confident that our partnership with Res2 and Travelport LP will enable us to elevate the travel experience for our customers.”
The cutting-edge, end-to-end solution provided by iPort DCS is intended to enhance security and immigration regulatory compliance, enable full scale self-service capability, decrease wait times, and improve information management accuracy. The system can help airlines run more efficiently and spend less money by automating many of the regular operations related to check-in and boarding. Most significantly, the system enhances communication and offers a better overall customer experience by giving airline workers real-time information. The scope of iPort also includes ancillary sales, weight and balance, and biometric self-boarding.
“We’re delighted to welcome Thai Vietjet to the iPort DCS Community of 110+ airlines and ground handlers around the world,” stated Hans van Engelen, CEO of Res2. We are eager to work with Thai Vietjet to develop a mutually beneficial collaboration and to support their rapid growth.
“To support its global expansion, iPort offers Thai Vietjet market-leading scale and flexibility. According to Cormac Reilly, vice president and global head of travel partner solutions at Travelport, “Res2 and Travelport are thrilled to partner with one of the world’s airlines that is expanding at the quickest rates to improve their onboarding experience. This is a crucial component of the VietJet brand promise.
Source- Travel daily