For leisure travel consultants, a personalised touch is more crucial than computerised efficiency
According to a recent research from Accor, the top hotel company in the world, highly personalised service is increasingly serving as travel consultants’ primary point of differentiation. The paper, titled “Tailor-Made Touch or Digital Efficiency?,” examines the approaches, innovations, and developments affecting leisure travel advisors now and in the future. Developing the services and forging […]