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Emirates goes digital, phases out paper boarding passes for flights departing Dubai

Emirates goes digital, phases out paper boarding passes for flights departing Dubai

This project would drastically minimise paper waste while providing travellers leaving Dubai with a simple and quick digital check-in process.

UAE’s DUBAI – Emirates will start requiring most passengers leaving Dubai to utilise a mobile boarding pass rather than a printed paper version on May 15 in an effort to provide consumers with the convenience and certainty of digitally connected travel itineraries.

The mobile boarding pass will be sent to passengers checking in at Terminal 3 through email or SMS. Online check-in passengers have the option of retrieving their boarding pass from the user-friendly Emirates App or loading it into their Apple Wallet or Google Wallet. The checked baggage receipt may now be seen on the Emirates App or directly emailed to travellers.

This project would drastically minimise paper waste while providing travellers leaving Dubai with a simple and quick digital check-in process. It lessens the possibility that boarding tickets may be forgotten or lost, providing travellers with peace of mind.

By displaying the mobile boarding pass on a phone, travellers may utilise the pass in Dubai Duty Free, through security checks, and during boarding. As customers proceed through the airport and onboard the aircraft, Emirates representatives and airport officials will simply scan the QR code on the mobile boarding ticket.

For example, when travelling with babies, unaccompanied children, passengers needing special assistance, travellers with subsequent flights on other carriers, and all passengers flying to the US, certain travellers may still need to print a real boarding ticket.

If passengers do not have a mobile device or are unable to access the information on their devices due to issues such as low battery life, system errors, delayed message delivery, or an inability to connect to WiFi or a network, they may request to print a boarding pass from Emirates agents at check-in counters.

The simplicity of digitally connected travel has already been appreciated by millions of Emirates travellers. Those who use the Emirates app can take advantage of convenient check-in and itinerary management, as well as access digital menus beforehand. They can also take the time to curate a playlist of their favourite films, TV shows, and music playlists that are available on ice, which they can synchronise from their app the moment they board to save time.
Effortless biometric travel in Dubai

At Dubai International Airport, registered travellers may now have a smooth journey by using the biometric devices or smart gates to pass through the airport’s numerous stations.

Residents of the UAE may sign up to utilise the Smart Gates at Emirates Terminal 3 to bypass immigration lines every time they visit Dubai. GCC nations or tourists who qualify for visa on arrival can pass through the Smart Gates with a biometric passport, while UAE citizens and residents can use their passport, boarding pass, or a valid UAE ID.

Source: traveldailynews

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